FAQ

We process all orders within 1–2 business days. Standard delivery within the U.S. typically takes 3–7 business days. Learn More

At the moment, we only ship within the United States. We're working to expand our delivery regions soon.

Shipping is free for all U.S. orders — no minimum purchase required. Learn More

Yes. We offer a 30-day return or exchange window. Items must be unused and in their original condition. Learn More

Please contact us within 7 days of receiving your order, with photos if possible. We’ll arrange a replacement or refund quickly.

Yes. Every Edishine product includes a 1-year limited warranty against manufacturing defects. Learn More

Why haven't I received an order confirmation even though my card was already charged?

Most lamps include E26 energy-saving bulbs. Each product page lists the included accessories.

View product details on individual listings.

Yes! Many of our lights offer stepless dimming and adjustable color temperatures (warm, neutral, cool). Check the features section on the product page.

We craft our lamps using natural wood, linen, and durable metal, prioritizing eco-friendly, sustainable materials whenever possible.

Some items require simple tool-free assembly. Instructions are included in each box and are easy to follow.

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. Learn More

Once your order is shipped, you’ll receive a tracking number via email. You can also track your order in your account dashboard.

Please contact us ASAP at help@edishine.com. If the order hasn't shipped yet, we can update the address.

Email us at help@edishine.com or visit our Contact Us page.

We typically respond within 24 hours.

Still unsure? We’re here to help.

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